Behaviour Change Skills: Person-Centred Communication

₹4,950.00

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Behaviour Change Skills: Person-Centred Communication

Good communication skills are essential in all areas of healthcare and life in general including conversations with patients, relatives and carers, communication with colleagues and in group situations e.g. team meetings, social events. This skills based workshop is designed to equip people of all levels to provide person centred patient care. A better healthcare and life experience for all.

The course provides a solid foundation for further behaviour change skills training.


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Behaviour Change Skills: Person-Centred Communication

Introduction

Good communication skills are essential for eliciting influencing health behaviour change and play an important role in all areas of healthcare. These skills apply whether you have conversations with patients, relatives, and carers, colleagues as well as in group situations. They will also be very useful in meetings, such as strategic or multi-disciplinary meetings. This skills based course will support all your communication needs. As a result, the care you give to your patients will ultimately improve.

Course Aims

The Behaviour Change Skills: Person-Centred Communication online course will introduce you to person-centred communication skills. It aims to enhance your current practice and provide you with a foundation for more advanced behaviour change skills courses.

On completion of this course, you will be able to:

Observe and accurately label skills within a well-defined model
Describe how person-centred communication skills can be used in an appropriate way
Explain how good communication skills can influence everyday practice from both practitioner and patient experience and thereby improve outcomes
Refer to the evidence that underpins the use of these skills
Plan next steps to implement the skills learnt in practice

Content

This course is divided into 6 short topics:

Patient experience
First contact skills
Paraphrasing & questions
Reflecting feelings
Use of summaries
Providing information effectively

Teaching Methods

You will learn through audio and video, interactive e-learning units and presentations, a quiz and reflective exercises. You will be able to download the course content as PDFs.

Suitability

This course is suitable for professionals working in healthcare, including: doctors, nurses, dietitians, physiotherapists, speech and language therapists, occupational therapists, non-clinical practitioners and all those helping people to change.

Certificate

Coming soon!

For institutional purchase or bulk licences of our online medical courses, please contact us

LEARNING HOURS	2 hours.
CERTIFICATE	Yes.
SUITABILITY	Suitable for professionals working in healthcare, including: doctors, nurses, dietitians, physiotherapists, speech and language therapists, occupational therapists, non-clinical practitioners and all those helping people to change.
VALIDITY	3 months from registration on LMS.

Behaviour Change Skills: Person-Centred Communication