Make Every Contact Count



  • eIntegrity
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Make Every Contact Count (MECC) elearning Course

The “Make Every Contact Count” approach recognises that healthcare professionals have frequent interactions with patients, whether during routine check-ups, hospital visits or other encounters. By taking advantage of these interactions, healthcare professionals can help patients make positive changes in their lives and prevent future health problems.

This online training has been developed in the UK by the Department of Health, Lancashire Care NHS Foundation Trust, Healthy Dialogues, Health Education England and elearning for healthcare. This course meets the highest training standards and offers a world-class elearning experience.

In Partnership with: eLearning for Healthcare


Make Every Contact Count (MECC) elearning Course

“Make Every Contact Count” refers to every interaction between a healthcare professional and a patient. These should be seen as a chance to promote health and prevent illness. Even if the interaction is brief or not directly related to the patient’s current medical issue. The focus is on utilizing every opportunity to educate, inform, and encourage patients to adopt healthy behaviors and lifestyles.

The Make Every Contact Count (MECC) elearning course is an interactive online learning resource supporting you to develop the knowledge and understanding to make every contact count by asking others about their health and wellbeing.

MECC enables learners to deliver consistent and concise health and wellbeing information and encourages them to engage in conversations about their health at scale across organisations and populations.

Available to healthcare professionals around the world, MECC is intended for anyone who has contact with people to “Make Every Contact Count” and develop public health knowledge.


  • Develop the knowledge and skills to make every contact count.
  • Suitable for anyone who has contact with patients.
  • Developed in partnership with UK’s top clinical specialists.


How You will Benefit from this Course

The MECC approach is based on a simple idea. It acknowledges that staff in various sectors have numerous daily contacts with people. These sectors include health and care, local authority, and voluntary organisations. The staff in these sectors are ideally placed to support health and wellbeing.

The MECC elearning course is designed to support you in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.


Making every contact count sample certificate

For institutional purchase or bulk licences of our online medical courses, please contact us.


20 hours.




Suitable for all healthcare professionals, nurses and young professionals.


12 months from registration on LMS.