Make Every Contact Count (MECC) elearning Course


  • Develop the knowledge and skills to make every contact count.
  • Suitable for anyone who has contact with patients.
  • Developed in partnership with UK’s top clinical specialists.


The Make Every Contact Count (MECC) elearning course is an interactive online learning resource supporting you to develop the knowledge and understanding to make every contact count by asking others about their health and wellbeing. MECC enables learners to deliver consistent and concise health and wellbeing information and encourages them to engage in conversations about their health at scale across organisations and populations. Available to healthcare professionals around the world, MECC is intended for anyone who has contact with people to “Make Every Contact Count” and develop public health knowledge.

Written by the UK’s Top Clinical Specialists

  This online training has been developed in the UK by the Department of Health, Lancashire Care NHS Foundation Trust, Healthy Dialogues, and Health Education England elearning for healthcare. This course meets the highest training standards and offers a world-class elearning experience.

Made to Fit Your Busy Life

  The engaging, interactive content, that’s delivered online, means you can study at home, in work or even on the move. Plus, the bitesize modules track your progress, so it’s possible to dip in and out of sessions, and allow you to access them in any order, as frequently as you need. Making this the perfect course to enhance your knowledge and skills even when you have a busy life.

How You will Benefit from this Course

  The fundamental idea underpinning the MECC approach is simple: it recognises that staff across health and care, local authority and voluntary sectors have thousands of contacts every day with individuals and are ideally placed to support health and wellbeing. The MECC elearning course is designed to support you in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.